Showing posts with label travel. Show all posts
Showing posts with label travel. Show all posts

Sunday, August 07, 2011

Lusaka's Finest

I had the pleasure of visiting Lusaka’s finest last week while working in Zambia. One of the shining stars I had hired to do data collection work in the country managed to lose, within just a few hours, the $300 phone I had given her to collect and submit survey data during her field work. An excellent way to start, indeed. I didn’t have any hope of actually finding the phone with the help of the police, but in what has turned out to be 2011’s best decision, I had gotten insurance on the phone, and I figured a police report would help my case in reclaiming some of the phone’s value. Damn, you’re smart, David.

So on Saturday morning, I was off to the police station to report the phone as lost/stolen. If I had to rank top places to avoid while travelling in a developing country, a police station would surely make the list. It wouldn’t beat out a market bus station which I’d consider the worst –something along the rating of “I’d rather give my eyeball 15 paper cuts” – but it’d score very well, maybe one paper cut. Not so much because of the actual locations of these stations, but because there aren’t any positive reasons why you’d have to visit a police station and, well, you’ll probably leave the station with a stronger feeling of hopelessness and hatred than when you arrived (maybe this isn’t unique to the developing world?). I have to say, though, my recent visit wasn’t all that bad, probably because I didn’t really go in with a desperate feeling of “please help me!!” which would have surely led to very painful disappointment, and because I found the detective and the entire process to be pretty humorous.

I walked in to the small cement house, painted police blue, that sat in the shadow of Manda Hill, Lusaka’s upscale shopping mall, and found four people behind a large reception desk, all looking at me like I was some criminal. But after briefly explaining what had happened and what I was hoping to do, I was pleasantly ushered back into a bare office that offered a school desk, two desk chairs that had seen better days roughly fifteen years ago, and three remarkably huge case books with dusty black leather covers and pages upon pages of handwritten, unorganized notes of Lusaka’s previous crimes. Detective Nathan was in charge and told me to sit in one of the chairs as he flipped through one case book to find the next free page. He was a big boy wearing a shirt one size too small that had two cigarette burn like holes in the front, each of them just large enough to distractingly reveal bare skin. Apparently no uniform is required for detectives. Or maybe it’s casual Saturday.

He finds his page and asks me a series of basic questions, referring to me as “Americano.” Americano, when did you lose the phone? Where? What was the phone number? Do you have the serial number of the phone, Americano? He copies my answers into the book with, in my opinion, rather sloppy handwriting and as he’s writing my answers down, he continues to ask completely unrelated and absurd questions.

How does Lusaka compare to Texas? Hmmm...that’s a pretty tough one. Texas is very big and its major cities have huge populations. He sees me struggling to answer and gives me an easy out “so you can’t compare Lusaka with Texas?” No, you cannot, detective. Americano, you know Mike Tyson? He doesn’t have any money now? I would have laughed out loud at this one. Mike Tyson!!!?? But he asks me with a very concerned and troubled tone, like he’s pained by Mike’s reckless fall from grace and riches, and so I keep my straight face and very gently confirm to him that yes, Mike Tyson basically lost all his money at one point, but then reassure him that he’s slowly getting back on two feet. I ask if he’s seen Tyson’s starring and comeback role in The Hangover. Detective Nathan has not seen it, but he jots down the title of the movie so that he may remember and see it soon.

After jotting down all relevant notes about the phone, Texas, and Mike Tyson, Detective Nathan tells me he will do his best to recover the phone but will require a payment to “move around the city while investigating.” Excellent. I ask him how much he requires, and after a very long and considered pause, he says the equivalent of $35. I let out a small laugh and ask him if he’s planning on “moving around the city” in a limo. He smiles at this but doesn’t come down in his offer. I tell him I’ll pay him his amount if he can also provide some sort of report or paper that says that I have legitimately filed a case with the Zambian police, which is really all I need for the insurance (I have no hope after seeing the scribbled case notes that the phone will be pursued at all, much less recovered). He agrees and after payment (which turns out to be closer to $40 because surprisingly, Detective Nathan can’t come up with the change I need) has Officer Banda fill out a photocopied form that’s about as professional looking as what you could expect from a group of third graders playing cops and robbers. But it does provide the official Zambian police stamp, which just may do the trick for the insurance company.

I bid farewell to Detective Nathan and his comrades, still hopeless for the recovery of the phone and $40 poorer, yet feeling pretty good about what I purchased with that $40 – a form I can turn into the insurance company, a lunch or two for the entire station, possibly a new shirt for Detective Nathan, and with any luck two hours of laughter for Detective Nathan as he watches The Hangover. Not a bad purchase, and certainly enough to move “police station” down a few rungs on the top places to avoid when travelling list. Thank you, Detective.

Saturday, April 02, 2011

Week in Malawi: Part Six

Friday, March 18th

I’ve decided to hit the road again today. I’m not looking forward to another long trip, but I don’t have much interest in spending the weekend in Blantyre, I’d like to be able to see Lake Malawi, and there happens to be an NGO regional office on the way to the lake. So, after a short meeting at Nikhil’s office with another NGO, I head back over to the Blantyre bus market and hop on a mini-bus to Mangochi.

Based on the looks of the bus stations and the sheer chaos that exists surrounding them, it’s actually pretty surprising how quickly you become not only use to the environment but also able to navigate it and find the right bus. After being here yesterday to catch my “Fear God” bus to Llunzu, I’m able to easily find the Mangochi buses. You also learn quickly when mistakes made (like getting on the empty bus in Lliongwe and waiting at the station for two hours) result in dangerous spikes in blood pressure and acute cases of short term insanity, so I seek out the mini-bus that is nearly full and am on my way out of town within 10 minutes, patting myself on the back for my savvy veteran moves.

The trip to Mangochi is generally as uneventful as a four bus trip on public transportation can be in a developing country. It features all the standards of this type of travel – a terribly uncomfortable seat if you can call it a seat; a dangerous number of passengers; what feels like an infinite number of stops to pick up and drop off; freight that includes passenger bags, bamboo baskets, chickens, breast feeding babies, and some mysterious cooler type box that smells like rotting fish; and piercing sun that is, of course, shining through the bus window on my side. At one point I count 24 people and two babies (the bus is slightly bigger than a minivan). At another point the guy sitting to my right is trying to have a conversation with me, something I’m not at all interested in, though I must have engaged him enough because he gives me his phone number and email before he departs. At another point, there’s a baby resting its head against my arm which is actually pretty cute until I remember that most small children’s stomachs don’t handle the roads very well and am fearful that I may end up with this kid’s half digested lunch on my lap if I allow him to get too comfortable. Other than revelling in the nonsense surrounding me on the bus, I try to just let my mind wander to other thoughts and observations.

Observation 1 – I noticed this the moment I got into Lilongwe but it’s even more pronounced during the bus ride and in the more rural areas. Malawi is a lot poorer than Zambia and any other country I’ve visited. There are signs every where once you start thinking about it but the first thing that I noticed and connected to Malawi being “poorer” is the number of people walking around without shoes. There are A LOT. On my bus trip, I start to think that maybe the number of shoes in a country could be an indicator of the wealth of that country but after a few minutes of playing around with that idea in my head, I decide to throw it out since I suspect that poor countries in cold climates will have more shoes. Then I start to think of other unique indicators that may be able to measure a country’s wealth. I’ve noticed that very few of the people I am meeting in Malawi have business cards, something that surprises me after getting so many in Zambia. Maybe the number of business cards printed in a country is an indication of its wealth? Somewhere between Zomba and Mangochi I decide to make this my PhD dissertation.

Observation 2 – My right leg is starting to fall asleep and I’m not quite sure how much longer I can withstand the sharp metal point that is sticking out of this inhumanely hard seat I’ve had the pleasure of sitting on for the last three hours. But from desperation comes creativity and I manage to come up with a million dollar idea. I’ll be returning to Malawi next year to sell what in the states is used to shield and comfort our privileged asses from the cold, hard bleachers of high school stadiums while we cheer on Johnny Football Hero. I’d currently pay close to $100 for this type of cushion, and with proper marketing, I believe Malawi and its 1970s fleet of decommissioned buses and minivans would be a gold mine. I even consider taking a loan from these certain future earnings to pay the bus driver to immediately kick everyone else off the bus and just shuttle me the remaining distance.

I get to Mangochi around 4:15pm and call John, the NGO worker I’m trying to meet. He tells me to take a bicycle taxi to his office, so I blindly choose one of the 4 guys uncomfortably surrounding me all offering the back of their bike as a ride. I straddle the wire seat that sits above the back wheel, grab the conveniently placed handles coming out from the bike seat, and rest my feet up on the soldered pegs coming out from the bike frame. It’s a comfortable trip for me and from what I can tell a pretty exhausting trip for my driver. It’s about five minutes to the office on pretty loose dirt roads so he’s broken quite a sweat by the time we get to the office. After paying him the unkind fare of $0.25, I make a note to myself to not consider “bike-taxi driver in Malawi” for any future employment.

John is waiting in his office for me when I get there. He looks like he may have just gotten up from a nap and is wearing a look that I’ve seen a lot over the last few months – a neck tie that reaches just past the second button of a dress shirt but no longer than the third and features a Windsor knot the size of a new born baby’s head. The short tie and big knot always remind me of some cartoon character and I have a hard time taking John seriously. He also seems to be on the verge of falling asleep, straining to get out every word while he’s answering my questions and keeping his eyes open just enough for me to notice that his pupils are completely clouded over with cataracts. I’d guess that he’d choose to be anywhere in the world but in this meeting with me. We get through it nonetheless, but there are a number of follow ups I’d like to try to get from him and his field staff, so I ask for a business card. Not surprisingly, he doesn’t have one.

After another bike taxi ride, I’m back at the Mangochi bus market, boarding another bus. Mangochi is at the very southern end of Lake Malawi. If you travel north from Mangochi on the western side of the lake, you head up a small peninsula and reach Cape Maclear, the lake’s largest resort town and my final destination. This evening, though, I’ll only have time to get to Monkey Bay, a town just before you enter the Cape Maclear Nature Reserve and that has, I’ve been told, plenty of places to spend the night.

The trip is just like all the others, but I have the luxury of the front seat which is likely the most dangerous but at least offers leg room (if you don’t mind straddling the stick shift), a decent seat, and a little more personal space than what exists in the back. The road gets increasingly rural and narrow during our trip and by the time we’re an hour in, people, bikes, and goats far outnumber any cars on the road. In the last hour of the two hour trip, I relisten to the Malawian news radio’s hourly update (five 18 year olds in central Malawi have burned down their school after being suspended for discipline problems) and count the vehicles we pass – zero. The road feels more like a path through a corn field than a road and the evening’s darkness is making me a little nervous about where I’ll be able to spend the night. We keep passing signs for lodges and hotels but they’re pointing me down pitch black paths that I’d rather not explore at night, alone. I figure I’ll have better luck in town where I’ll be able to grab a taxi and just have him drive me to a nice hotel.

Unfortunately, Monkey Bay is more of a sleepy village than a town and the laughable thought of a taxi whisking you to a hotel is held only by a stupid, naive, and poorly prepared tourist that is now stranded in said village. There is absolutely nothing around and though the town looks completely harmless during the following morning, I’m more than a little scared when I realize we’ve reached Monkey Bay, I’m the last person on the bus, and I have no idea where to go or how to get there if there’s even a place to go to. Monkey Bay during a busy weekend day:



The bus driver and his helper ask me where I’m going, and they’re a little too willing to help when I tell them I need to find a hotel. They want to take me to Mofasa, a hotel they say is just up the road. Hmmm...yeah, it could be right up the road, yes, but so could a couple of ropes, hidden in the deserted corn field, they’ll use to tie me up before robbing me of everything I’m carrying. I’m scared at this point but don’t really feel like I have much choice other than to take their word. The driver’s helper opens the passenger side door to get in the front after I tell them to take me to Mofasa, and I tell him, probably more aggressively than needed, to get in the back. The last thing I want is to be in the front middle seat, surrounded by these two partners in crime, with nowhere to escape if things go sour.

They drive up the dark dirt path, which to me looks completely unpromising and more than a bit malicious, and make a right turn at the sign for Mofasa. The sign makes me feel much better but the right turn is onto something about as wide as a walking path and even darker than the path we were on before. It’s a cornfield with large boulders on my right and surely the dreaded ropes on my left. The driver’s helper keeps telling me to pay him 1000 kwacha, more than what I’ve spent to make the entire 7 hour trip from Blantyre, but I’m not in much a position to negotiate and will happily pay the fare if he actually gets me to a hotel, a task I’m still unsure he’ll complete as we’ve been driving now for five minutes and it doesn’t look like we’re close to anything but several ditches in which they’ll dump my body. At last, just past a very big boulder and a dip in the path that’s completely submerged in two feet of water, I see a fence with Mofasa painted on a sign. Sweet Lord, yes! My two would be assailants turned saviours deliver me right to the gate and assure that there’s a room before wishing me a very pleasant stay and returning to town, rich from a short little trip to Mofasa to drop off a stupid, vulnerable, and jumpy tourist.

Mofasa isn’t really what I had in mind when I took off for the lake this morning. I wanted a nice hotel and had imagined all day during my journey that a warm shower and a beach bar serving a good meal were waiting to reward me for the long trip. What I get is more of a Robinson Crusoe hippie hangout with no electricity, three Israeli travelers that are waiting for their pot brownies to cool and a guy in dreads that looks like he has been at Mofasa for a LONG time and has certainly had his fair share of brownies. I have three beers to calm my nerves, sitting right on the beach, staring at the silvery lake and full moon (the biggest in 20 years!), both of which are beautiful but something I'd probably trade for electricity, a shower, and a Papa John’s pizza. I stumble around my candle lit room, tucking in the mosquito net and hiding my camera, computer, and money before falling asleep uncomfortable in the filth of a 7 hour journey on public transit and more than a little annoyed I have made this whole trip for a night not a a Hilton, but at Mofasa.

Thursday, March 24, 2011

Week in Malawi: Part Three

Tuesday, March 15th

After breakfast, we head on over to an NGO that uses our pumps in the irrigation programs they run throughout the country. I’ve been corresponding with this group from Nairobi via email and phone and it’s nice to meet some of the people I’ve already worked with. They’ve been remarkably helpful and are much better organized than the NGOs I met with in Zambia.

As a first step in my project, I’m trying to gather the names and locations of all the farmers that are using our pumps in Zambia and Malawi. I figured that the NGOs would definitely have this information readily available and thought it might be as easy as asking them to email me the Excel file. It has proved much more difficult. In Zambia, I found that I’d meet with someone in the capital who would tell me that the info exists but that I’d have to contact the regional office. I’d contact the regional office and they’d say that the info exists but it’s in the hands of the field workers. I’d contact a field worker who would confirm he does have the information but it isn’t compiled in an Excel file or easy to quickly send along to my email. Worse, the names and locations of farmers isn’t sent to the regional or national offices at any point, so getting my hands on this information would mean contacting the hundreds of individual field workers working in remote parts of the country.

The NGO we’re meeting with now has a similar situation – the names and locations of farmers they work with reside in the hands of their field workers. Hearing this news this morning, in a second floor, horribly hot office, makes me want to bang my head against the office wall. I’m deflated, but before I can do anything rash, Olivia, the woman we’re meeting with, gives us some great news. They like the idea of gathering this detailed information and have started to require their field staff to send in the required data. She opens an Excel file where they’ve already organized the names and locations of 900 farmers, a far cry from the 3000 or so pumps they’ve bought in the past two years but a great start. Better yet, they’re using the exact data collection template I created, meaning everything that I’ll need is included, and they’ve hired someone who will compile this information on a quarterly basis. I feel like giving Olivia a high five and a giant bear hug. Instead, we simply finish up the meeting and say goodbye. Once out of the office, my boss describes the meeting as “very fruitful” which makes me silently laugh. I find it a funny adjective to use to describe a meeting but don’t disagree with the assessment.

I like travelling with my boss. We spent a week in Zambia together and now will spend this first week in Malawi together. He’s Kenyan, in his early fifties, and has a tendency to follow up any sentence with a very audible and somewhat long “mmmm.” He’s the director of the export program so most of his job is sales related, trying to secure orders from private distributors, governments, and NGOs that are in countries where we don’t have staff. He travels a lot throughout Africa, and in our first week in Zambia, I could quickly tell he’s used to being on the road, making friends with everyone we come into contact with and expertly negotiating all of our taxi fares. I love letting him handle the taxi fares as I find the negotiation it requires awkward and stressful. I’ve picked up that his favourite tactic is starting with “I have my price and you have your price, so we’ll start at your price.” The price given is always scoffed at and my boss replies that we’ll pay half the stated fare, but we usually pay about 60% of the initial quote. Besides being a good negotiator and an outgoing salesman, he also strikes me as a little clumsy, though I’m beginning to think that it might just be the ridiculously pointy dress shoes he wears. I’ve watched him trip over stairs on two different occasions and had to grab him once after he slipped in the hotel hallway. After saving him from a fall, my hand still snugly in his armpit, he says “Ohhh, thank you! Mmmmmmmmm.”

Today we’re headed to Blantyre, Malawi’s large commercial city in the southern portion of the country. I’m told it’s a four hour bus ride which doesn’t seem too bad, and I’m actually looking forward to a trip into the country. Before we leave for the bus stop, we stop by the distributor we visited yesterday to try to get the additional information they said they would gather. Not surprisingly, the information isn’t waiting for us and we spend thirty minutes waiting while they do what they said they would. Yesterday after explaining what we’re looking for and presenting a few examples of how me might go about working with them to get the data we require, the man in charge reminds us that they’re very busy and doesn’t seem too keen on doing anything more than what they’re currently doing. The “we’re too busy” is a response we’ve gotten a lot over the last two weeks and though I appreciate that we’re asking them to do extra work, I find “busy” a generous way to describe their day. Today, the same man that described his business as “very busy” is busy reading two newspapers while his staff of two handles the heavy foot traffic in the store - one person in the 45 minutes we’re there. Nonetheless, we get the info we were looking for and head over to the Lilongwe bus station.

I’ve found that bus stations in developing countries are terribly vile things and would recommend, if you’re visiting one, that you wear closed shoes and jeans. Anything to distance yourself from the filth. Lilongwe’s “station” certainly falls into this category. It’s a disgusting mud filled lot with around 50 beat up buses waiting in an unorganized fashion and hundreds of people aimlessly wandering about looking like they might steal your bag. The moment we exit the taxi is the moment I want to leave. Predictably, there are 8-10 dudes surrounding us right when we get out of the taxi, each yelling, asking, directing. “Where are you going? Yes, boss! Going to Blantyre. This bus, this bus, this bus, this bus. We’re leaving now!” We’re more or less pulled to a bus where a guy quickly starts to scribble a ticket. I know better than to believe this guy who keeps telling us that they’re leaving now and will be in Blantyre in three hours. I’ve learned from very hard experience that these guys will tell you anything you want to hear to just get you on their bus. The bus isn’t leaving now, it leaves when it fills up, and the trip will take double the amount of time he’s telling you. But you’re easily overwhelmed with everyone screaming at you and always think that the easiest way to get everyone away from you is to just buy a ticket. This is exactly what we do, and I regret it for the rest of the day.



We get on the bus. There are 4 or 5 other people who have already boarded, meaning we’ll be waiting for a long, long time. 2 hours, in fact, sitting in the worst bus station/market I’ve come across in my travels. By the time we leave, it’s 2pm, I’m crammed into a window seat with a 200 hundred pounder nestled in next to me, and the sun is at its peak intensity, sending its piercing heat onto my side of the bus. I put in my iPod and try to forget where I am.

It’s really no use. Every fifteen minutes we stop to pick people up and let people off. Each stop has an army of street hawkers, 20-30 strong, that swarm the bus selling everything imaginable, screaming their prices and products. Potatoes, tomatoes, onions, water, soda, peanuts, bags of French fries, cabbage, cookies, cell phone air time, fried chicken, eggs, raw chicken. The stops are about five minutes in length, enough time to thoroughly bake in the sun and for my fellow passengers to buy all the shit that the street hawkers are trying to push through each window. An hour into my trip, the woman in front of me buys a plastic bag of potatoes which are shoved through my window. The bag is too small for the potatoes and at least 10 of them fall into my lap. I begrudgingly gather them and hand them to the woman, disgusted that anyone would buy any of this crap. She rewards my good deed by buying a small bag of strongly smelling onions, adding a new note to the bus’ current cologne which as best as I can tell is two parts halitosis and one part decaying organic matter marinated in stagnant swamp water. The only saving grace is that I know that this portion of the highway forms the border between Malawi and Mozambique and the views into Mozambique are a nice diversion from the otherwise horrifying trip.



We reach Blantyre at 7pm, five hours after the bus started the trip and seven hours after we arrived at the Lilongwe station. In tourism brochures, Malawi is described as “The Warm Heart of Africa,” and after this trip I can agree with the warm part. I’ve got a sweat drenched tshirt to prove it. I think, however, that I might have trouble finding the heart. The man that first convinced us onto this nightmarish bus is as close to a heartless man as I’ve ever met. No one with a beating heart would wish that trip on another fellow human. I get to the hotel and take a shower, scrubbing myself with soap three times before losing the soiled and violated feeling I’ve had since noon. I hope for a better day tomorrow.

Tuesday, March 22, 2011

Week in Malawi: Part Two

Monday, March 14th

I wake up around 7am and on my way downstairs for breakfast I notice that Lilongwe has somewhat awakened as well. There are people and cars moving about on the street outside the hotel, a big change from Sunday’s laziness, but it still pales in comparison to Lusaka and Nairobi.



I’ve been paying about $50-60/night at the hotels and this price includes a breakfast. Kiboko Town Hotel is no different, so I start my day with a bowl of cereal, fruit salad, orange juice, toast, two eggs, and coffee. My boss is getting in from Nairobi around noon, so I have a few hours and decide to venture out into Old Town.

Just outside the hotel, there’s a paved lot on the right hand side of the intersection where a craft market has sprung up. There are roughly 100 or so “stalls” where merchants are selling wood carvings, paintings, and a bunch of other souvenirs that I’ve noticed in all the African cities I’ve visited. I guess if you’re just visiting Malawi or just visiting Zambia you might buy a wood carving thinking its design is unique to that country. It’s not. I walk by the market and am approached by no less than three guys all greeting me with “Hello, friend, how are you? Where are you from?” I amuse them at first, but by the time the third guy comes to me and says “Hello, friend,” I’m annoyed enough to have a strong desire to reply, “First of all, I’m not your friend. ‘Hello, stranger,’ would be more accurate and second, I’m not interested in anything you’re selling.” They are all selling the same things and seem to use the same strategy. They show me some carvings. I’m not interested. They show me some paintings. I’m not interested. Okay, maybe something small, just a small souvenir for someone back home. I carve these key chains. You can tell me the name of the person, I’ll make a special one for him or her. No thank you. It makes me angry that they're all selling the same things. I want to ask each one how they differentiate from their competition. What’s your marketing strategy?

I make it across the street and away from the market. There are two large shopping plazas that look like they’d be at home in suburban US. I wander around each. There are several currency exchange bureaus, a few travel agents, a grocery store, two office supply stores, and a few clothing shops. I go into Game, a South African chain store that is similar to Wal-Mart, although much smaller. I walk the aisles and find the store to be well laid out with pretty good products. It wouldn’t be out of place in the US which is weird because it’s directly across the street from an informal market where hawkers sell goods from the muddy ground.

I get back to the hotel just in time to meet my boss who will be here for a week to introduce me to the distributors and NGOs we work with in Malawi. We have lunch at the hotel and then walk across the street to one of our distributors.

In Zambia the private distributors we sell to were much bigger companies than I expected. Two of them have agriculture/farming/hardware stores throughout the country and a large sales force that works in the more remote areas. In one case, the sales force alone totals 900 people. The other distributor has just one shop in Lusaka, but this shop has a huge showroom and warehouse. They sell mostly to large scale commercial farms and have everything you might expect: huge tractors, irrigation systems, and farming machines that are impressive in size even if I have no idea what they do. The biggest distributor we work with generates $10million/year in revenue, a far cry from the mom and pop shops I was envisioning (though even the largest distributor’s stores in the towns feel like mom and pop operations). The distributor we meet with in Lilongwe is much closer to what I had anticipated.

You wouldn’t even notice it was a store if you hadn’t already known. The name of the shop is painted above the door but it could use a touch up. Most of the letters are peeling away and the royal blue paint is deeply faded. When you enter the store, there’s a blue irrigation pump to your right, a hallway in the back right corner, and an office directly in front of the door. It’s a large rectangular room with nothing on the unpainted cement walls and a small wooden school desk in the middle of the room. It feels more like a classroom than a store. There aren’t any products displayed save for a large piece of cardboard that rests against the back wall, next to the desk, with little baggies of seed and fertilizer stapled to it in rows. The cardboard seed display looks like a 4th grade science fair project. We meet the two main guys that run the store and sit down in an office.

My project is to try to develop some sort of system for tracking the pumps we sell to distributors all the way to the farmers they are selling the pumps to, so I’m here in Malawi meeting with the distributors to find out what customer information they capture when they sell a pump. In Zambia, most of the distributors are big enough to use a fairly sophisticated computer system to track sales, inventory, and customers, making my job a little easier. I don’t have to ask too many questions of this distributor before figuring out that it’s going to be much more difficult here. All sales are tracked with paper receipt books, and from the look of this guy’s office, I don’t hold out much hope that all receipts and invoices are organized in any reasonable manner.



Even so, we get some good information and plan on coming back tomorrow morning so that they can pass along some additional data. My boss and I return to the hotel and have an hour to catch up with some emails before dinner. Kiboko Town Hotel has a nice second floor sitting area with a relaxing bar and a comfortable environment. I sip a Malawian beer called Kuche Kuche and while firing off a few emails, listen to the bartender’s soundtrack. KC and Jo-Jo, Eminem, and R.Kelly. Who can argue with that?

Week in Malawi: Part One

Sunday, March 13th

I’ve been in the Lusaka Hotel for the past two weeks. It describes its vision as “to restore the hotel to be the leading city centre hotel in Lusaka.” This statement is prominently written on the service directory that sits on the desk in my room, a dimly lit, pink painted rectangle with a rather lumpy twin bed and a mosquito net that once upon a time, before being covered in dust and dirt, was probably white. I keep reading it while I brush my teeth each night and after three days at the hotel, I put the service directory in the corner, flipped upside down so that I don’t have to continue reading the “vision.” It depresses me. The hotel is a long way from leading anything, and I consider telling the staff that a good place to start on their long journey to become a leading hotel would be to install a real shower. As it stands, I’ve been “showering” each morning by squatting down in a pink tub and holding a stupid hose above my head.





For all its shortcomings though, the hotel has been an alright place to spend the last two weeks while working in Lusaka. It’s a good location for business downtown, and the staff is exceptionally nice and most, at this point, greet me by name. Amon, one of the servers in the hotel restaurant where I’ve had breakfast each morning, knows it’s my last morning. When he brings the bill over, he wishes me a good journey, tells me to friend him on Facebook, and says, “I’ll miss you, David” which is actually kind of cute despite it coming from a 28 year old man.

All the taxi drivers outside of the hotel know me as well. I’ve scattered my business around through the two weeks, picking up rides here and there with a number of different drivers. Throughout the two weeks, they’ve all been vying for my eventual trip to the airport since they can make a better amount on the long trip than the short trips I’ve been making around town. I’ve decided to go with Richard who is about my age, exceptionally skinny, listens to decent music, and offers something none of the other drivers can: a twin brother. We’ve enjoyed this common characteristic the last two weeks, and this morning, he’s waiting for me outside the hotel. We leave for the airport around 9am.

The flight to Lilongwe, Malawi is about 2 hours, an easy trip on Kenya Airways. I get to Lilongwe around noon. Customs is very easy, not even requiring a visa, and I manage to change some American Dollars into Malawi Kwacha before grabbing a taxi into the city’s Old Town where I’ll be staying at the Kiboko Town Hotel. During the ride into the city I notice that the road feels more rural than urban. There are none of the giant billboards advertising cell phone networks, Coke, and Samgsung, that dot the highways into Nairobi and Lusaka. Instead the road offers giant rolling hills of corn and mountains in the distance, all of which make a really pretty drive into town. After a twenty minute drive, the driver says that we’ve entered Old Town, and I almost respond by asking “where?” There’s nothing really around besides a medium sized shopping complex and two or three banks. With little traffic and very few people out in the streets, a striking contrast from the crazy streets of Lusaka, Lilongwe strikes me as a very sleepy, small town rather than a capital city.

After checking into the hotel, I take off on foot to find some lunch and mostly find that everything is closed. I end up finding a place about a five minute walk from my hotel and after eating, I return to my hotel to do what everyone else seems to be doing on this lazy Sunday. Lilongwe has greeted me with a giant yawn, so I waste the afternoon with a long nap.

Week in Malawi

I've been out of Nairobi for the past three weeks, spending two weeks in Zambia and this past week in Malawi as part of the project I'm working on. It's been a great trip so far. I've seen a lot and definitely learned a lot to help with my project. The next few posts will be a summary of what's been going on during this past week. Where I've been, the work I'm doing, and the country I'm visiting. A Week in Malawi in several posts...

Saturday, January 22, 2011

Trip Over

Because leaving Chicago involved a move out of my apartment before the holidays, a trip to Phoenix for Christmas, a trip to Puerto Rico from Phoenix for New Years and finally back to Chicago for four days before my departure to Nairobi, my packing was done haphazardly and left me lugging a 60lb suitcase, a 50lb duffel, and a full backpack to O’Hare. The ticket agent at British Airways charged me $50 for the heavy suitcase but then promptly upgraded my trip to London to business class. $50 well spent, I thought. I settled into my window seat’s spacious digs next to a 70 year old woman also on her way to Nairobi for an African safari. Of course I didn’t actually talk to her or ask her where she was headed but judging by her smart hiking boots, her husband’s (who sat right across the aisle) breathable khaki button down, and a Frommer’s Kenya book I pegged her pretty quickly. I even heard her practicing Swahili under her breath. “Oh, it says here ‘Jambo!’ means hello.”

We were delayed at the gate for almost 2.5 hours but when your total trip is estimated at 18 hours and you have a safe buffer of time for the London connection, delays don’t seem too frustrating. We finally took off around 8pm and through the plane window I kissed Chicago goodbye.

7 or so hours later, we arrived at London Heathrow and my connection was uneventful. I had just enough time in the airport to grab a bottle of water, hit the restroom, and find my gate for the 8 hour flight to Nairobi. Though I didn’t have the business class upgrade on this leg of the journey, I managed to snag an exit row while checking in. Unfortunately, when I boarded the plane I found that my exit row seat didn’t have a window and was the closest row to the bathroom. I appreciated the extra leg room on the long flight, but I tend to put a higher premium on the clouds, stars, waters, mountains, etc. you can stare at from a plane window, so I was disappointed to find my only view would be passengers entering and exiting the john. Thankfully, I put my headphones in and was able to fitfully sleep through most of the flight.

Touching down in Nairobi brought a number of firsts. It was, by a long shot, the farthest I had been from home, and it was my first time on the southern side of the equator and my first time in Africa. I’d like to say that I reflected on this and came to some intelligent conclusion on world travel, but I was preoccupied by the normal logistics of any arrival. We exited the plane and lined up to pass through customs. The Nairobi airport though a bit older and run down in some areas was nicely organized and easy to navigate. Customs was a breeze. I paid for my $25 entry visa and was passed through with little more than a stamp of the passport and a wave of the agent’s hand. I headed downstairs, picked up my two bags from the carousel and headed over to where they had an additional eight agents working to inspect bags. Again, a smile passed me through without bother.

Rolling my bags through a narrow hallway, I entered into a larger lobby. There was a rope ten feet from the entry way with 50-60 people waving placards with names. I had been told that Josef would be waiting for me and sure enough, I spotted my name in the crowd and walked over. Josef must have done this before because as he saw that I was heading his way, his eyes got a little bigger, he called my name, smiled, and when I reached him, shook my hand firmly. “Welcome to Kenya,” he said. I had been a little nervous about the late night arrival to Nairobi and was sure that “meeting a guy at the airport” wasn’t going to work out too smoothly. It felt good, after a long flight and the nerves, to be in what felt like secure hands. Thank you, Josef.

He helped get my bags outside and asked me to wait while he pulled the car around. Our trip into town was about 15 minutes, passing just outside the central business district of Nairobi and into an area called Parklands where a new co-worker waited for my arrival at the corporate apartment. Because it was 11pm, I didn’t get a good view of the city, but upon first glance, Nairobi was much taller than I had imagined. The whole trip into Parklands was lined with buildings above 5 stories and the main downtown area had a legit skyline of buildings, with the tallest, Times Tower, coming in at 38 stories.

We pulled into the apartment building and Josef again helped me with my bags. The apartment was nicer than I had imagined, and my co-worker showed me my private room and bath for the night. I set my stuff down, sat on the bed and looked at my watch. 11:30pm, exactly 24 hours after leaving the Chicago apartment I had safely arrived to the city I would call home for the next nine months. I thought of my safari bound seat mate from my Chicago to London flight and said, under my breath, “Jambo, Nairobi.” I slept soundly through the first night.

Tuesday, January 18, 2011

Arrival

It was a relief to finally board the plane and take off. When I first decided to take the job, I was afraid I wouldn’t have enough time to get everything in order and take care of all the loose ends that come along with dropping a life in Chicago and moving to Kenya. It turns out, though, that I should have been more afraid of having too much time. Too much time to second guess, too much time to worry and wonder. In those moments of doubt there was always a chance to say “I’m not going to do this,” and those thoughts were a stressful burden right up until the last minute. When we finally took off though, the decision was made. There was no going back and the definitiveness felt good after two months of questioning.

But definitiveness is a lot different than excitement and confidence. I was both confident and excited about my decision, but a lot less so than I would have liked to be for such a big commitment. It was easy applying for the job and convincing myself that I’d do anything, even move to Africa, for nine months, but the last month leading up to the actual move was a lot harder than I anticipated. I’ll have plenty of time to sort all that out, but at this point, the decision is made and I’m already into my second week in Nairobi.

So far, so good, although it’s fair to say my expectations were really low since my closet frame of reference was the Peace Corps. Within two days of arriving to Nicaragua, I was dropped off in a small town and expected to live with a family that spoke no English. The mornings started with a bucket bath of icy cold water followed by rice and beans for breakfast. The nights were capped off by crawling through a mosquito net and falling asleep to the unfamiliar sounds of roosters and feral dogs. The first week was more uncomfortable than anything I had imagined. By moving to Kenya, I knew I wasn’t getting myself into something like that again but having gone through that, my first week in Nairobi has been a breeze, complete with pleasant surprises. A king size bed, wireless internet, hot water, a full grocery store, and a 9-5 life not unlike Chicago’s will go a long way in keeping me happy. And it’s infinitely easier to adjust to a new country when you can understand what’s being said to you, especially when during the first week the most repeated phrase from my Kenyan co-workers was “Welcome to Kenya. Welcome to Africa.” Indeed.

Thursday, September 24, 2009

San Jose to Palacaguina and Beyond

There are a lot of memories that still come back effortlessly. I’ll see or hear something that will trip some deep subconscious recollection and I’ll spend the next few minutes in a reflective trance reliving, smelling, tasting, or feeling a specific moment from my service. And most of the memories are still surprisingly clear: the sulfur like taste that always preceded the parasites; the humid, slightly warm earthen smell of my backyard after a rain; the trapped, clingy feeling of a pair of blue jeans on the hottest days. I’ll hear a song and think of a town dance, or I’ll see a school bus and think of my “commute” to a rural school. These memories come quickly, and sometimes unexpectedly, but they are mostly fleeting thoughts, no longer than a few minutes. As effortlessly as I retrieve them, my brain quickly re-files these subconscious notes when I’m done reminiscing and I simply continue with my day. But there are still memories and thoughts that I think about more regularly; thoughts, feelings, and memories that wait for me to fully process, sitting in my more immediate conscious as they wait to be properly filed. Where do I put a memory that I revisit everyday as I get on the #22 bus to go to work?

I was in San Jose, Costa Rica, finished with a week long vacation trekking around the country with two friends from home. My friends were flying home that afternoon, and I was making the long haul back to Palacaguina alone. I left the hostel very early, just as the sun was breaking, and flagged down a cab to take me to the bus station. There was a time, early in my service, that a solo cab ride was a deeply frightening chore, but I had more than a year’s worth of experience at this point, and compared to the unruly streets of Managua, where I cut my chops, San Jose was child’s play. The red cab was a newer model Toyota Yaris and actually had a meter, something you’d never get in Managua, and I confidently told the driver where I was headed. It was a long trip across the city, and the driver, as most drivers in San Jose and Managua were prone to do, struck up a conversation. He asked all of the standard questions and I answered with all of my standard replies, replies so well rehearsed that, when finished, the driver observed “your Spanish is very good,” and asked me where I learned. When I told him that I lived in Nicaragua, he started to make fun of the Nicaraguan culture and people. There was a common mistrust and, at times, soft hatred between the Ticos and Nicas, and since I considered myself more Nica than Tico, I defended my people and friends by cutting the driver off midsentence and using some classic Nicaraguan phrases. He laughed and was impressed with how well I knew the country. After he dropped me off at the bus station, I was pretty impressed myself. Not with just how well I knew Nicaragua, but with the simplicity of the trip across Costa Rica’s capital city. Flagging the cab, giving directions, conversing, joking, defending, all done as if I was in my hometown. It had been so easy. I got on the bus thinking about how impossible this all would have been just a few months prior.

The uneventful bus ride was a welcomed rest before reaching the routine chaos of the border. The bus pulled up and parked among five to ten other busses. I had to get through customs and then, on the Nicaraguan side, catch a different bus to Managua. The border, like the day’s heat, was reaching it’s peak hour and though I had passed through on my way to Costa Rica, the border was still confusing. There were no signs or directions about where to wait in line or what window to visit first, and as I tried to sort out the disorder, I was persistently hounded by bus exhaust, offers to change my money, and calls of the next bus departure. When I finally found the right line and started to wait, a guy approached offering to get me through customs in five minutes. He flashed an absurdly fake, homemade badge and tried to convince me that he officially worked at the border; his Indianapolis Colts tshirt said otherwise, but the line was long, the sun was hot, and I was still 10 hours away from my home, so I was a little more willing to hear him out. I quickly sized him up as he was convincing me and decided to take a shot. I bargained him down from $10 to $5 to shepherd me through the whole process, and when I agreed he took me up to the front of the line and we waited to the side. He folded up the $5 bill and slipped it into my passport. When he took both from my hands and walked away towards the customs window I was ready to chase after and tackle him the second he took one step in any direction not towards the window. But my initial judgment proved legitimate and I watched him walk straight to the window and slip my passport into the hands of the customs agent. The customs agent put it to the side and tended to a few more folks from the line. As I waited, still curious as to how this all might go down, I was cautiously optimistic, and when I saw the agent stamp my passport and quickly pass it back to my partner in crime, I was downright ecstatic. I had shaved off 2 hours of waiting in the midday sun. I did feel a tinge of guilt for supporting such overtly illegal behavior, but I convinced myself that I deserved the break. I had been beaten down and taken advantage of so much over the last several months that it was about time I notched a point in my column. I had beaten the system this time, and though I had to cheat to do it, it felt good. I strutted through the long border area and officially into the country I called home. The Nicaraguan, 1980s yellow school busses with “Jesus Christ is Lord” decals across the windshield waited in an unorganized, trash filled, dirt parking lot. Welcome back.

The four hour bus ride into Managua was uncomfortably warm and crowded. Driving through the southern, Pacific Coast part of the country, with its unforgiving heat and endless fields of sugar cane, always made me appreciate the cooler air and lush mountain landscapes I was used to in the north. I turned on my iPod to discourage any would be talkers and watched the country pass by, imagining I was on an air conditioned Grey Hound. My imagination had gotten good at these games and I found them to be one of my favorite defense mechanisms. No shower was too cold, no parasite too painful, no ray of sun too hot, when I could mentally checkout of the present and check-in to a Ritz Carlton. So I sat there, on a school bus with no shocks, and pretended for four hours I was sitting in first class, riding on air.

When we got into Managua, I knew I had under two hours to make it to Mayoreo to catch the last express bus up north. I knew the express bus schedule by heart and had learned the hard way what it meant if I didn’t make it there on time: a three hour trip standing in the aisle salivating for a seat or a five hour trip on a bus that picked up any man, woman, child, or chicken that needed a ride. I wanted neither, so I grabbed my bag a little tighter, slipped my wallet into my front pocket, and stepped off the bus, into Nicaragua’s overwhelming capital.

Immediately, I had four cabbies surrounding me and grabbing my arm and bag. This wasn’t always the case in Managua, but this bus station was particularly bad and the cabbies were more aggressive than normal. Because there were no meters in the taxis, you always had to negotiate your price before getting into a cab. If you looked like a tourist, you were given outrageously high prices in American dollars. If you were a tourist, you happily paid this price because it was still cheap compared to the States. If you were a Peace Corps volunteer, you knew the Nicaraguan prices you should pay and let the cabbies know you weren’t some rookie. Turning them down and sneering at their high prices was always rewarding, and I relished the opportunity to brush off the four cabbies grabbing me. I scoffed at their high prices and as I was walking out to the street to flag down a different cab, I mentally raised two middle fingers and swung them in the direction of my aggressors. I got in a cab that offered me the standard fare, C$40. $2.

On our way to the Mayoreo bus station, I had the taxi take me to a “take-out” restaurant I knew of. For another C$35 I wolfed down a piece of fried chicken, a plate of rice and beans, and two tortillas. I ate this quickly, in the cab, without utensils. There was a time, in my first year, that this would have horrified me, eating from a roadside stand, in a taxi, with my bare hands. But time and experience had softened many fears, and my rules for sanitary conditions no longer applied.

We pulled into the station right on time, and I didn’t waste any time making it to the ticket window. Ten minutes later I boarded the bus and was headed north. The hardest part of my journey, the border crossing and navigating Managua, was complete, and as the bus got just north of Ciudad Dario, I felt the humid air of the lowlands turn into the fresh, mountain air of the north. I knew this bus ride like the back of my hand, and the enjoyable scenery always made it a relaxing three hour ride. I got off at “La Shell,” the stop along the Panamerican Highway where a side road took you six kilometers into Palacaguina. “La Shell” used to be in reference to an old Shell gas station. It no longer existed, but those names had a tendency to stick and if you asked why they didn’t just start calling the stop Palacaguina, you’d get a look that suggested you were the crazy one. It was best to leave some things alone.

There were two taxis waiting at “La Shell,” and I rode into town with Don Alberto. When I had to catch early morning buses to Managua, Don Alberto was always the guy that gave me a ride out to the highway. He was often the guy that gave me a ride back into town upon my return too, so it wasn’t rare for Don Alberto to play the role of last goodbye and first hello in Palacaguina. And he played the role very well, always offering me a warm welcome back to my town. He’d ask how my trip was and where I went. He’d joke, calling me a “vago,” or drifter, but then retract and acknowledge the importance of getting away and travelling, even if he couldn’t do much travelling himself. Don Alberto, though I only knew him in the short five minute rides in and out of town, had a unique ability to always make me feel like I was missed during my time away. After my long trip back from Costa Rica, it was especially nice to spend the final five minutes of my 13 hour trip with a guy that seemed like an old friend.

When I finally got into my house, I threw my bags down, unpacked, and cleaned up a bit before slipping into bed. In that moment, safe and sound in my own home, such pride and confidence! I had started my morning in San Jose; 13 hours, three buses, three cabs, two capitals, one border, and one bribe later I was safely home. And I did it, the trip, the negotiations, the talking, the directing, all with surprising ease, with the grace of an old veteran. Central America was no longer the intimidating, ass kicking force it had been for more than a year. It was home and I knew it intimately. Swearing with the most foul mouthed Nicas and joking with the most common phrases, I knew the language, and the prices of taxis and schedules of buses were all conveniently memorized for quick recollection when I needed them most. I knew how to eat the food and how to navigate chaotic borders and the confusing streets of Managua . I knew that after a long trip from San Jose to Palacaguina, Don Alberto would patiently wait at "La Shell," greeting me warmly to welcome me HOME. Covered safely by a mosquito net, I lay in my bed thinking about all of this, and with these thoughts, came an exciting feeling of the world's possibility. I could go anywhere and do anything, learn and understand a country or region, and build a home and a sense of place in cities and countries very foreign to my own. The world felt bigger...large and hopeful.

And I revisit this thought as I board the #22 bus on my way to work. My commute is easy, nicely labeled with maps and signs directing the passengers, and it's convenience and routine can dangerously start to feel like boredom, a boredom that can very quickly make the world seem small. So I keep the memory of that day and that feeling of confidence, that sense of place, earned the hard way after conquering a foreign land, and that hopeful thought of a large world safely lodged in my immediate conscious. I do not want to file it away, to place it in a subconscious purgatory that begins to fade my recollection. I recall it on my way to work, fighting the boredom of my comfortable routine, and the world again begins to expand, beyond the calm borders of Chicago. I’m ready to explore.